Tuesday, January 5, 2010

Refund Information- Spring 2010 Semester

Students will begin receiving disbursements on their student link for the Spring 2010 the week of January 18, 2010 and we will receive disbursements everyday (except Fridays) through February 5, 2010 or until all completed files have been processed.

*Please contact us after Friday February 5, 2010 in order to allow time for processing and disbursing of outstanding refunds. Prior to then, please check your student link for information regarding your account.

Please keep in mind that even if your lender says it has disbursed, if it does not appear on your student link then that means that we have not processed it yet.

At the start of a semester, there is no way to know ahead of time what specific day a certain students disbursement will come in, therefore we ask that between 1/18/10 and 2/5/10 please check your Student Link or Log on to https://debit.salliemae.com/AUA and log in to your personal account for refund and disbursement information.

As soon as the money is received by the school, the student will be able to see this information by following the steps below:

1. Go to https://mycampus.argosy.edu and login using your “User ID” and “Pin”
2. Once you have logged in, click on “Click here To Access Self Service”
3. Then click on “My Finances”
4. Then click on “Account Summary"

Once the school receives the student’s disbursement, your account will show one of 2 options below:

1. A Negative or amount in parenthesis ()-means that the school received the disbursement, tuition has been paid and the Negative amount or amount in parenthesis will be refunded to the student. The reason that it is Negative or in parenthesis is because the money was just received and the refund has not yet been sent out. Once the refund is processed the account will read show message below. It may appear negative or in parenthesis for up to 10 business days.

2. Stipend- This means that your tuition has been paid and the refund amount has been sent to https://debit.salliemae.com/AUA for processing.

*Please note, that all refunds are now disbursed through Sallie Mae Bank. If you have not already done so, please log on as a new user. If you have already set up your account, please access this site to set up direct deposit account as well as to review refund information. Their number is 800 239-4211

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