Tuesday, May 5, 2009

Financial Aid Refund Information

2009-2010 Financial Aid- Summer 2009 Semester

After discussions with our processing department and corporate offices, we wanted to make all students aware that we have significant delays in the processing of financial aid for the new award year.

If you have faxed in the Institutional Application for financial aid to 770 407-1191 and it is still showing as “missing” or “requested/required”, please do not resend. We have been manually uploading the documents but we are waiting on the requirements to clear once your file has been reviewed.

When your loans show as “Approved”, then your loans have been certified. “Pending” or “Estimated” awards on your student link mean that they are set to be reviewed.

We understand that many students rely on refunds for personal expenses. Therefore we wanted to make sure you were aware of these delays so that you can budget accordingly. At this time, we expect a majority of our disbursements to be received towards the end of May- beginning of June.

At the start of a semester there is an extremely high call volume which will create further delays in processing. We ask for your patience while we utilize our existing staff to focus on the processing of student files in order to minimize further delays. We will be contacting individual students directly as additional information is needed.

We thank you for your cooperation with this matter.

Sincerely,
Argosy University Student Finance Department.
Argosy Student Link https://mycampus.argosy.edu

No comments: